Return and Refund Policy
Overcup Press, LLC
4207 SE Woodstock Blvd., Suite #253
Be sure to include the original order number with the return. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.
For Assistance with Orders
You can always email us at firstname.lastname@example.org.
Orders are processed and shipped within 1–3 business days of receipt. For example, if you place an order on Tuesday, it may not ship until Thursday or Friday.
Many of our books and gifts are available to preorder and will not ship immediately. They will ship within 2-3 business days of the publication date listed under product details. Publication dates are subject to change without notice. You may call or email to cancel your preorder before it ships. After shipping, our normal return policy applies.
If you are not satisfied with your purchase from our site, you may return it up to 30 days after receipt. Please send your return to:
4207 SE Woodstock Blvd. #253
Portland, OR 97206
Be sure to include the original order number. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded. Refunds typically take two weeks to process, but may take longer during exceptionally busy times.
We accept orders online with Visa, Mastercard, Discover, American Express, Paypal, and Apple Pay. All transactions placed online are secure, using Shopify Secure payment technology to encrypt and protect your information during transit. Once we have processed an order, we safely discard credit card information.